单元自测1（形考占比10%）
试卷总分:100 得分:100
一、选择填空，从A、B、C三个选项中选出一个能填入空白处的最佳选项。（每题10分）
1.— Why did you choose our company?
— __________________________
A.Please speak up a little bit.
B.I'm afraid I?can't understand you.
C.Sorry, I didn't catch that. Would you say it again?
2.— Morning, Maggie. Could you talk briefly about your career development?
— ___________________________
A.Morning, Mr. Marx. Nice to meet you.
B.Sorry, Mr. Marx. I don't like my boss at all?Sure, Mr. Marx.
C.Thanks for giving me this opportunity. I started as a clerk in the…
3.When talking to people within your company _________don’t speak your language, you may have to use English.
A.who
B.whom
C.whose
4.Good manners may be varied ________cultural backgrounds.
A.since
B.because
C.due to
5.You are the right person for the job that_______ your application ________the advertisement.
A.relates…?with…
B.relates…for…
C.relates…?to…
二、阅读理解（每题10分）
阅读下面的文章，根据文章内容给题目选择正确的答案。（每题10分）
In business, people have to deal in person with all kinds of people. When talking to people within your company who don't speak your language, you may have to use English; these people may be colleagues or co-workers –?who may work with you in your own department, in another part of the building or in another branch. And you may also have to deal with people from outside the organization: clients, suppliers, visitors and members of the public. Moreover, these people may be friends or strangers –?people of your own age, or people who are younger or older than you.
The relationship you have with a person determines the kind of language you use. For example, it's not appropriate to say 'Hi, how are you!' when meeting the Managing Director of a large company or to say'Good morning, it's a great pleasure to meet you'when being introduced to a person you'll be working closely with in the same team.
People usually form an impression of you from the way you speak and behave –?not just from the way you do your work. People in different countries have different ideas of what sounds friendly, polite or sincere –?and of what sounds rude or unfriendly! Good manners in your culture may be considered bad manners in another. Sometimes your body language, gestures and expressions may tell people more about you than the words you use.
6.The topic of the passage is __________.
A.self-image in business situation
B.the importance of appropriate?choice of language
C.dealing with people in business
7.The language you use when talking?with people in business is decided by _________.
A.your relationship with the particular person
B.yourself
C.your boss
8.People usually form an impression of you from _________.
A.your way of doing jobs
B.your language and manners
C.your facial expressions
9.Good manners in your culture may be considered bad manners in another.?Good manners?in this statement mean ___________.
A.to behave politely
B.to behave lovely
C.to behave aggressively
10.The message of the article is that ________________.
A.dealing with people successfully in business is not easy
B.clients with different cultural background is most challenging
C.language plays a very important role in setting up business relationship
单元自测2（形考占比10%）
试卷总分:100 得分:100
一、选择填空，从A、B、C三个选项中选出一个能填入空白处的最佳选项。（每题10分）
1.— ?????????????????????
— Yes, certainly. We are a medium firm with about two thousand people in two different plants.
A.Do you have totally nine departments in your company?
B.Could you tell me how your company is actually organized?
C.Can you tell me a little more about the four branch offices?
2.— ?????????????????????
— Well, it is a separate department. But there are two laboratories, one at each production plant.?
A.What about the training manager and the human resources manager?
B.What about the board of directors and the chairman?
C.What about the Research and Development Department?
3.Your T shirts found a ready market in the eastern part of our country ______ 2014.
A.on
B.in
C.at
4.I didn't know you ______ a previous supplier.?
A.were
B.be
C.are
5.Young people?can learn?how entrepreneurship works?by????????their own companies.
A.operate
B.operating
C.being operating
二、阅读理解（每题10分）
6.阅读下面的文章，根据文章内容给题目选择正确的答案。（每题10分）
Three Effective Management Styles
Being an effective manager means knowing when to use the right management style. Some styles, for instance, are more people-oriented, while others tend to focus on a project or product. The management style you select will depend on your people skills?and knowledge, available resources (like time and money), desired results, and, of course, the task before you.?The common management styles can be summarized into three categories.
The participatory style?is the first of its kind.?Here, it is critical to give each employee an entire task to complete. If that’s not possible, make sure the individual knows and understands his or her part as it relates to the project or task. When people in?your team know where they fit in the big picture, they’re more likely to be motivated to complete the task.?
Following that, we have the directing style.?Sometimes a situation will call for a direct style of management. Perhaps a tight deadline looms, or the project involves numerous employees and requires a top-down management approach. Here, a manager answers five questions for the employees: What? Where? How? Why? and When? Let employees?know what they need to do, how they’re going to do it, and when the questions?must be finished.?
The last one is the teamwork style. If you want to speed up?a project and choose the best?process?for completing that project, managing by teamwork is the way to go. When you motivate people to pool their knowledge, the results may exceed your expectations. Often, teams can tackle problems more quickly than what you can accomplish on your own. The give-and-take?can create a process that you can repeat?in other projects.
?
Being an effective manager lies in knowing the right _____. 1
A. knowledge
B. skills
C. management style
2. Which of the following is NOT mentioned as a focus of different management styles? 2
A. People. ????????????
B. Customers.
C. Project. ????????????????
3.?Which of the following can’t be inferred from the passage? 3
A. The management style is likely to change because the manager has been replaced.
B.?The management style is likely to change because the desired results have changed.
C. The management style is likely to change because the available resources have changed.
4. When people in your team know where they fit in the big picture, they are more likely to be _____ to complete the task. 4
A. frustrated ?
B. reluctant
C. inspired
5. If you want to speed up a project and choose the best process for completing that project, you?can resort to _____. 5
A. team?work
B. top-down management
C. tight deadline
(1).__1__
A.A
B.B
C.C
(2).__2__
A.A
B.B
C.C
(3).__3__
A.A
B.B
C.C
(4).__4__
A.A
B.B
C.C
(5).__5__
A.A
B.B
C.C
单元自测3（形考占比10%）
试卷总分:100 得分:100
一、选择填空，从A、B、C三个选项中选出一个能填入空白处的最佳选项。（每题10分）
1.This will make______ easier to transfer money and make loan payments online.
A.that
B.it
C.the thing
2.In addition, you are required to ______ the Bank ______ your Social Security Number and two valid identification documents.
A.provide…with
B.provide…for
C.provide…by
3.Most banks have a section ______ you set up payees.
A.that
B.which
C.in which
4.The only thing I have is this bill ______ the publisher’s name and address _____ it.
A.with…on
B.by…in
C.in…on
5.I'll ______ the exchange rate and service charge and then type up the check for you.
A.make up
B.figure out
C.carry out
6.二、翻译（每题10分）
It is important to clear your cookies after each banking session, especially at a public computer. 1
A. 重要的是在每次银行交易业务结束后，要清除你的上网痕迹，尤其是在公共电脑上。
B. 重要的是在每次银行会议后，要清理掉饼干，特别是在公共电脑上。
C. 重要的是在每次银行活动结束后，要数清你的活动，尤其是在公共电脑上。
2. For further information, you can call at the bank’s customer service hotline 12345 to extension 3124, or pay a visit to www.bocusa.com. 2
A.为了进一步的信息，你可以拜访银行客服热线12345和分机3124，或者到?www.bocusa.com?网站查询。
B. 为了更多信息，你可以打电话给银行客服热线12345至分机3124，或者浏览?www.bocusa.com?网站。
C. 要了解更多信息，你可以拨打银行客服热线12345转分机3124，或者访问?www.bocusa.com?网站去查询。
3. Online banking refers to banking activities that are carried out over the Internet on a secure website. 3
A. 网上银行是指通过互联网在安全的网站上实现的银行业务活动。
B. 网上银行是指各种银行活动在安全网址通过互联网实现。
C. 网上银行参考了在安全网址上通过互联网进行的银行业务活动。
4. Thus you can protect yourself from identity theft. 4
A. 这样，你就可以保护你的身份盗窃了。
B. 这样，你就可以保护自己，避免身份被盗用。
C. 这样，你就可以从身份盗窃中保护你自己。
5. You can inform your bank of your account number so that your money can be transferred directly. 5
A. 你可以把你的账号告知银行，以便你的钱直接转账。
B．你可以告知银行你的账号，结果你的钱就直接过户。
C．你可以通知你账号的银行，以便你的钱直接过户。
(1).__1__
A.A
B.B
C.C
(2).__2__
A.A
B.B
C.C
(3).__3__
A.A
B.B
C.C
(4).__4__
A.A
B.B
C.C
(5).__5__
A.A
B.B
C.C
单元自测4（形考占比10%）
试卷总分:100 得分:100
一、选择填空，从A、B、C三个选项中选出一个能填入空白处的最佳选项。（每题10分）
1.We will have flown for 13 hours by the time we ________?to New York.
A.will get
B.get
C.have got
2.She is the CEO of Roston Sport Accessories________?I told you.
A.who
B.whom
C.about whom
3.Moreover, reservations by credit card four weeks ______ guarantee availability of the room size required.
A.in advance
B.in addition
C.in agreement
4.Businesses can use free samples to build rapport and ______ customers ______ products or?services.
A.engage…to…
B.engage…in…
C.engage…for…
5.The newly-designed ad ______ brought about a higher click through rate by the end of next?month.
A.will
B.have
C.will have
二、阅读理解（每题10分）
6.阅读下面的文章，根据文章内容给题目选择正确的答案。
Hard sell and soft sell are important business terms and useful strategies for sales staff to know and understand. Both of them can work. The effect depends on the type of customers and the type of products.
A hard sell is a kind of more direct and forceful sales tactics. The sales person just keeps explaining how good the product is, why people should buy it and even how the prices might increase if the consumer walks off.
A soft sell is a different approach. The sales person tries to build trust with consumers. He doesn’t put pressure on them to buy things, just recommending a product and letting the consumers make their own decisions.
An example of soft sell is to distribute free samples to which customers often respond favorably. Businesses can use free samples to build rapport and engage customers in products or services. Recommending products between friends is a little bit like doing soft selling. People don't really care if someone else buys the product. They are just giving their honest opinions and trying to be helpful.
Humor in advertising is also used to attract the consumer's attention and get them interested in the products or services. Customers often resist hard sales tactics, thus making soft-selling much more effective for success.
?
What's the topic and main idea of the passage? 1
A. Selling Strategy – Sales Staff
B. Sales Staff – What Sales Staff Should Know
C. Selling Strategy – Hard Sell and Soft Sell Strategies
2. Customers often _________ hard sales tactics, thus making soft-selling more effective for success. 2
A. resist
B. oppose
C. object
3. Examples of soft sell mentioned in the passage include __________. 3
A. telling customers how good a product is
B. recommending products among friends
C. putting pressure on customers to buy products
4. Making humorous advertisements is one of the approaches companies use to __________. 4
A. reduce selling costs
B. arouse people's interests
C. avoid the shortage of sales staff
5. According to the passage, __________. 5
A. soft sell is expensive
B. hard sell is rarely resisted by customers
C. soft sell is preferred by business companies
(1).__1__
A.A
B.B
C.C
(2).__2__
A.A
B.B
C.C
(3).__3__
A.A
B.B
C.C
(4).__4__
A.A
B.B
C.C
(5).__5__
A.A
B.B
C.C
单元自测5（形考占比10%）
试卷总分:100 得分:100
一、选择填空，从A、B、C三个选项中选出一个能填入空白处的最佳选项。（每题10分）
1.—?What kind of music are you going to have in the background?
—?Light ones. ?????????????????????.
A.I?have a totally different idea.
B.It makes the audience feel comfortable.
C.I think we can run billboard advertising.
2.—?May?I suggest the sales start on or about October 1?
—??????????????????????.
A.What do you mean?
B.Isn't it a very new idea here in this city?
C.Great. We can start to prepare for the big event.
3.They have signed the _______ to export textiles.?
A.content
B.contract
C.contact
4.We usually keep a large supply _______ stock.
A.at
B.on
C.in
5.We will _____ an order with your company for digital cameras.
A.reserve
B.book
C.place
6.二、阅读理解（每题10分）
阅读下面的文章，根据文章内容判断文章后的句子是正确（T）还是错误（F）。
There are eight traditional functions of marketing:
Buying: A marketer focuses on buyers’?needs and desires in order to decide what products to make available. Understanding buyers’?behavior is of great importance.
Selling: Marketers usually view selling as a persuasive activity that is completed through promotion. Selling includes personal selling, advertising, and other selling methods. It is probably the function of marketing that we most often see in our daily life.
Transporting: Transporting is physically moving the product from the seller to the buyer. Marketers focus on transporting costs and services.
Storing: Like transporting, storing is an aspect of the physical distribution of products. Storing includes warehousing activities. Warehouses hold products for long periods sometimes in order to create time utility.
Grading: Grading involves sorting products according to size and quality. This makes buying and selling easier because it reduces the need for inspection and sampling.
Financing: For many products, such as automobiles, fridges and new homes, the purchase is facilitated when the marketer provides credit that makes the purchasing of the product possible.
Marketing research: Through research, marketers may find out the need for new products and services. By gathering information on a regular basis, they can better plan, carry out and control marketing activities.
Risk taking: It involves bearing the uncertainties that are part of the marketing process. Most marketing decisions result in either success or failure that is associated with risk.
?
It is very important to understand buyers'behavior. 1
2. Marketers usually use different selling methods.? 2
3. Marketers ignore transporting costs and services.? 3
4. Both transporting and storing are the aspects of the physical distribution of products.? 4
5. Marketers provide credit?that makes the purchasing of automobiles, fridges and new homes possible.? 5
(1).__1__
A.T
B.F
(2).__2__
A.T
B.F
(3).__3__
A.T
B.F
(4).__4__
A.T
B.F
(5).__5__
A.T
B.F
单元自测6（形考占比10%）
试卷总分:100 得分:100
一、选择填空，从A、B、C三个选项中选出一个能填入空白处的最佳选项。（每题10分）
1.—Does modern logistics mean transportation and delivery?
—??????????????????????. Modern logistics is more about effective and efficient flow of materials and information.
A.Yes, you're right
B.No, it's not the whole story
C.No, you're wrong
2.— Don't hesitate to click on our website when you need us.
—??????????????????????.?Thank you.
A.Yeah, I?can
B.Sure, I?will
C.Of course, I?know
3.We work closely?????????every large airline like Air China, Air France and American Airlines.
A.with
B.to
C.in
4.You can get the goods???????to your door so quickly nowadays.
A.deliver
B.delivering
C.delivered
5.The manager asked me ???????I could finish my work before the weekend.
A.what
B.whether
C.which
6.二、阅读理解（每题10分）
阅读下面的文章，根据文章内容判断文章后的句子是正确（T）还是错误（F）。
Functions of Logistics
Logistics is the physical flow process of goods from the point of origin to the point of consumption concerning transportation, warehousing and storage, loading?and unloading, goods handling, packing, distribution processing delivery?and?information management.?For example, after a commercial transaction?is done, logistics will carry out?the transfer of goods from the seller to the buyer?for the lowest cost and in the?most effective manner. During the transfer process,?logistics facilities,?equipment?(carriers), administration of information?and standardization?are?needed.
Logistics?has three major functions. Firstly,?it creates?time value.?The same goods can be valued differently?at different times. Goods are often in stagnation during the transfer process, which is called the storage of logistics. Secondly, it creates?location value. The same goods can be valued differently at different locations. The value added during the transfer process is the location value of logistics. Thirdly, it creates distribution processing value. Sometimes the distribution processing changes the packages of the goods. That is, during this stage, it cuts large packages of goods into smaller parts, which?creates?added value for goods.
?
Logistics is the physical flow process of goods from the seller to the buyer.? 1
2. Administration of information and standardization are needed during the transfer process.? 2
3. Storage creates the location value for goods.? 3
4.?The same goods can be valued differently at different times and locations.? 4
5. Large packages of goods should always be cut into smaller parts to create added value.? 5
(1).__1__
A.T
B.F
(2).__2__
A.T
B.F
(3).__3__
A.T
B.F
(4).__4__
A.T
B.F
(5).__5__
A.T
B.F
单元自测7（形考占比10%）
试卷总分:100 得分:100
一、选择填空，从A、B、C三个选项中选出一个能填入空白处的最佳选项。（每题10分）
1.—?What is the criminal limit?
—?? ? ? ? ? ? ? ? ? ? ?
A.The amount?exceeds 10% of the amount?that he should declare.
B.My company has been fined.
C.It depends on different taxes.
2.—?__________________?
—?Alright, I?will try my best.
A.Do you know about business tax?
B.What do you think about business tax?
C.Can you give me a brief introduction?about business tax?
3.Does that include the turnover_________ in advance?
A.to receive
B.received
C.receiving
4.It does in the ________ of transfer of intangible assets or immovable property.
A.circumstances
B.operation
C.case
5.Generally _________, business tax is based on taxable services, the transfer of intangible assets?and sale of immovable property within China.
A.speak
B.to speak
C.speaking
二、阅读理解（每题10分）
6.阅读下面的文章，根据文章内容判断文章后的句子是正确（T）还是错误（F）。
Accounting errors will happen from time to time, but many?common accounting mistakes can be avoided with proper planning and preparation.?Here are the top seven accounting mistakes that should be paid?more attention to.
1. Not knowing your true cash balance: Due to things like automatic payments and bank charges, money that appears in your cash drawer and your checking account may already be spent.
2. Mistaking profits for cash: When you have a lot of credit sales, your company can post big profits without seeing any cash.
3. Paying bills too soon: If your vendors give you thirty days to pay them, take it. Unless you get a discount for paying early, paying your bills only when they're due improves your company's cash flow.
4. Avoiding bookkeeping tasks: Not recording and posting transactions regularly leaves you with a mountain of bookkeeping to deal with in the end.
5. Paying accidental dividends: Every time a corporation owner takes money out of his business, it counts as a dividend. That can lead to a bigger personal income-tax bill.
6. Not keeping personal finances separate from business: Mixing up business and personal money can cause bookkeeping and legal problems.
7. Setting prices too low: Know your costs before you set product or service prices, or you run the risk of losing money on every sale. A simple break-even analysis can help you set prices at a profitable level.
?
Accounting mistakes cannot be avoided.? 1
2. With a lot of credit sales, your company may have no cash at hand.? 2
3. It is recommended not to pay bills too soon.? 3
4. Business money and personal money?can be mixed up.? 4
5. Try your best to know your costs before you set product or service prices.? 5
(1).__1__
A.T
B.F
(2).__2__
A.T
B.F
(3).__3__
A.T
B.F
(4).__4__
A.T
B.F
(5).__5__
A.T
B.F
单元自测8（形考占比10%）
试卷总分:100 得分:100
一、选择填空，从A、B、C三个选项中选出一个能填入空白处的最佳选项。（每题10分）
1.— What does CIF refer to?
—? ? ? ? ? ? ? ? ? ? ? ? ??
A.It refers to cost,?investment?and freight
B.It refers to cost,?insurance and flight
C.It refers to cost,?insurance and freight
2.— ? ? ? ? ? ? ? ? ? ? ?
?
—?It includes merchandise, packaging and shipping, duty if required, any taxes and insurance.
?
A.Could I get an estimate before placing an order?
B.What does the estimate include?
C.How many would you like to order？
3.International trade is the _________ of goods and services between countries.
A.change
B.exchange
C.expression
4.Of course, I’d give you our lowest ________.
A.quota
B.quantity
C.quotation
5.We are a large chain of retailers and are looking for a manufacturer ______?could supply us with a large quantity of smart phones?for the teenager market.
A.whose
B.which
C.who
二、阅读理解（每题10分）
6.阅读下面的文章，根据文章内容判断文章后的句子是正确（T）还是错误（F）。（每题10分）
International trade is the exchange of goods and services between countries. It gives consumers and countries the opportunity to be exposed to goods and services not available in their own countries. Almost every kind of product can be found on the international market: food, clothes, spare parts, oil, jewelry, wine, stocks, currencies and water. Services are also traded: tourism, banking, consulting and transportation. A product that is sold to the global market is an export, and a product that is bought from the global market is an import.
International trade can benefit us a lot. Trading globally allows us to expand our markets for both goods and services that otherwise may not have been available to us.?If you walk into a supermarket and are able to buy Indonesian?bananas, Brazilian coffee and a bottle of French?wine, you are experiencing the effects of international trade.
International trade brings us both advantages?and disadvantages. For instance, international trade may also make the world economy easily affected by factors like prices, supply?and demand,?as well as global events. Political change in Asia, for example, could result in an increase in the cost of labor, thereby increasing the manufacturing costs for an American sneaker company based in Malaysia, which would then result in an increase in the price that you have to pay to buy the tennis shoes at your local mall. A decrease in the cost of labor, on the other hand, would result in you having to pay less for your new shoes.
?
1. International trade exchanges goods and services between different countries and regions.? 1
2.?Every kind of goods and services can be found on the global market.? 2
3.?A product that is bought from the global market is an export.? 3
4.?International trade may easily affect world economy.? 4
5.?Political change in one country has nothing to do with international trade.? 5
(1).__1__
A.T
B.F
(2).__2__
A.T
B.F
(3).__3__
A.T
B.F
(4).__4__
A.T
B.F
(5).__5__
A.T
B.F
