单元自测1（10分）
试卷总分:100 得分:100
一、选择填空题（每题10分，共5题）
1.—__________________?
— Sure, no problem. First, go see Cindy and tell her where you're going and when.
A.Will the company reimburse everything
B.Will I use the card for everything
C.Can you fill me in
2.—Hey Kyle, guess what! The boss is sending me to Europe for a marketing seminar next month.
—__________________You've been itching to go on a business trip for months.
A.I am sorry to hear that.
B.Great! You must be happy.
C.So what?
3.Many of the banks and travel services in the western countries provide convenience for the travellers by issuing traveller's ____________.?
A.checks
B.cash
C.credit cards
4.Can you fill me ____________ ? I need some detailed information.
A.in
B.up
C.out
5.The processing time ____________ per embassy.
A.various
B.variety
C.varies
二、阅读理解/翻译/完形填空（题型随机）（共50分）
6.翻译：为句子选择正确的翻译（每题10分）。
Can you fill me in? 1
A. 你能替代我一下吗？
B. 你能为我填写吗？
C. 你能向我详细介绍一下吗？
2. Not all restaurants accept the card. 2
A. 所有酒店都不接受此卡。
B. 并非所有酒店都接受此卡。
C. 所有酒店接受的不是此卡。
3. We used to have cash advances. 3
A. 我们以前是预支现金。
B. 我们使用已有的现金。
C. 我们习惯了预支现金。
4. Let me know how you like living out of a suitcase. 4
A. 到时候告诉我没有旅行包你是怎么活下来的。
B. 到时候告诉我你是怎么带着旅行包生活的。
C. 到时候告诉我你怎么那么喜欢带着旅行包生活。
5. It is very profitable for the issuing offices to finance the funds they collect by issuing traveller’s checks. 5
A. 对发行机构来说，发行旅行支票提供融资便利是有利可图的。
B. 对发行机构来说，融资有利可图，他们征集资金，发行旅行支票。
C. 对发行机构来说，征集资金，发行旅行支票，融资等，都是有利可图的。
(1).__1__
A.A
B.B
C.C
(2).__2__
A.A
B.B
C.C
(3).__3__
A.A
B.B
C.C
(4).__4__
A.A
B.B
C.C
(5).__5__
A.A
B.B
C.C
单元自测2（10分）
试卷总分:100 得分:100
一、选择填空题（每题10分，共5题）
1.— The client said he had to send a monitor back three times before the problem was solved. Do you have a reason for this?
— _________________.
A.Well, I wonder whether the recent layoffs are affecting the quality of our customer service
B.What do you think? But I have no idea?
C.That's the client's own problem, I guess
2.— Hello, is that Sail Moving Company?
— _________________?
A.Yes, this is Jack speaking. Thanks for calling. What can we do for you
B.Yes, I'm Jack. Thanks for calling. What can we do for you
C.Yes, speaking. What can I do for you
3.Looking your customers in the eye shows that we are listening to them and hearing _________ .
A.why are they saying
B.how are they saying
C.what they are saying
4.Customers often remain _________ to a business that has excellent service even if their prices are high.?
A.loyal
B.loyally
C.loyalty
5.Some stores even offer _________ lanes for customers with 10 items or less to checkout quickly.?
A.expire
B.express
C.exact
二、阅读理解/翻译/完形填空（题型随机）（共50分）
6.翻译：为句子选择正确的翻译（每题10分）。
The American idea of custom service is to make each customer the center of attention. 1
A. 美式客服理念认为每位客户都是关注的焦点。
B. 美国的客户都有以自己为中心的想法。
C. 美国的客户服务人员都有以客户为中心的想法。
2. Many products come with a money-back guarantee. 2
A. 许多产品都要先付款得以保障。
B. 许多产品都有退款承诺。
C. 许多产品都要退款。
3. Make sure to look your customers in the eye. 3
A.确保要把顾客像眼睛一样珍视。
B.确保把顾客看在眼睛里。
C.确保要直视顾客的眼睛。
4. Always look for ways to go above and beyond the expectations of your customers. 4
A. 一定要想方设法，超越顾客的期望。
B. 一定要寻求在顾客期待之外的想法。
C. 总是要寻找达到顾客期望的方法。
5. The worst thing is that you discovered at the last moment there were missing parts in the order before shipment. 5
A. 最糟糕的事情是，在装船之前的最后时刻，你发现订单货物有遗漏。
B. 最糟糕的事情是到了最后一刻还没有装船。
C. 最糟糕的事情是在装船前的最后一刻，你有所发现。
(1).__1__
A.A
B.B
C.C
(2).__2__
A.A
B.B
C.C
(3).__3__
A.A
B.B
C.C
(4).__4__
A.A
B.B
C.C
(5).__5__
A.A
B.B
C.C
单元自测3（10分）
试卷总分:100 得分:100
一、选择填空题（每题10分，共5题）
1.—I'll also throw in the discount of 10% on your up front deposit. What do you think about this suggestion?
—______________.
A.Ok, I think we've both have done our best for this
B.No, the suggestion is too bad
C.Ok, you will benefit more than us
2.—Hello, this is Lucas Bowen. I'd like to order some machines.
—___________. When do you need them?
A.Sorry, I am busy?
B.No problem
C.No, you can do it online
3.At the same time, the negotiator keeps things secret ____ would limit his/her ability to negotiate.
A.who
B.what
C.that
4.That might be acceptable ______ you handle the insurance fees.
A.if
B.whether
C.even if
5.We can't manage that ____ you pay for the installation.?
A.if
B.until
C.unless
二、阅读理解/翻译/完形填空（题型随机）（共50分）
6.完形填空：选择正确答案，补全文章（每题10分）。
Another example is reading non-verbal communication.? 1 read the non-verbal communication of another person can be a great asset in the communication process. By being aware? 2 different signs and expressions? 3 a person gives verbally and non-verbally, a negotiator can adjust his/her approach and the negotiation can go smoothly. If? 4 , it may be helpful for negotiation partners to spend time together in a comfortable atmosphere outside of the negotiation room. Being familiar with another person helps you to? 5 the differences between verbal and non-verbal communication within the negotiation atmosphere.
(1).__1__
A.Be able to
B.Being able to
C.Able to
(2).__2__
A.of
B.with
C.for
(3).__3__
A.what
B.that
C.whom
(4).__4__
A.being possible
B.is possible
C.possible
(5).__5__
A.sense
B.touch
C.make
单元自测4（10分）
试卷总分:100 得分:100
一、选择填空题（每题10分，共5题）
1.—How was your trip to London, Jane?
— ___________.
A.Oh, wonderful indeed
B.By plane and by bus
C.The guide showed me the way
2.— Betty, we'll have a buffet party next Saturday. Will you join us?
— _______ , Susan. Thank you!
A.I'd love to
B.I'm afraid not
C.By no means
3.We didn't understand how difficult it was to ____ such a breakfast.?
A.district
B.distribute
C.distract
4.The executive team have to hold an urgent meeting ____ they see the bad market feedback.
A.before
B.because
C.whether
5.While the other people ____ and discussed the problem together, Ted ignored them.
A.interacted
B.intensive
C.interviewed
二、阅读理解/翻译/完形填空（题型随机）（共50分）
6.阅读理解：根据上下文，补全对话内容（每题10分）。
操作提示：通过下拉选项框，选择答案。
A. it doesn't sound too complicated
B. Then what about the qualifications of a franchisee
C. Sure, what do you want to know
D. Thank you very much for all the information
E. could you tell me how long a franchise contract will last
?
Ada wants to do franchise business and turns to Bill for some information about franchise business.
Ada: Hi, Bill. I am really interested in franchising opportunities. Would you be able to give me some advice?
Bill:? 1 ?
Ada: Ok, first, what are the qualifications that a franchisor should have?
Bill: Generally speaking, a franchisor should be a well-developed company with business resources such as a trademark, trade name and business model.
Ada:? 2 ?
Bill: A franchisee should have the necessary funds, work goals and employees, etc.
Ada: Yes,? 3 . Would you please tell me something about the franchise fees?
Bill: Ok. The fees for the franchise are an initial fee and a usage fee.
Ada: Now,? 4 ?
Bill: In general, it is no less than three years. Then both the franchisor and the franchisee may talk about the conditions, and see whether the contact needs to be rewritten.
Ada:? 5 .
Bill: My pleasure.
(1).__1__
A.A
B.B
C.C
D.D
E.E
(2).__2__
A.A
B.B
C.C
D.D
E.E
(3).__3__
A.A
B.B
C.C
D.D
E.E
(4).__4__
A.A
B.B
C.C
D.D
E.E
(5).__5__
A.A
B.B
C.C
D.D
E.E
单元自测5（10分）
试卷总分:100 得分:100
一、选择填空题（每题10分，共5题）
1.—Larry is the biggest airhead I've ever met. He always makes careless mistakes, and he's a pain to work with.
— ________ . You'll always have some co-workers that are harder to work with than others, you know.
A.I have the same feeling to you
B.You really have it
C.You shouldn't be so negative
2.—Henry, what do you think of the new team?
— ________ , I think the team is starting to get along quite nicely.
A.Yes, you're right
B.Not so good
C.Very well on the whole
3.Cooperating is simply working together ______ teammates ______ the good of the team.
A.as…for
B.with…at
C.for…on
4.The team members are _______ and helping each other out.?
A.going on
B.getting along
C.setting up
5.Respecting fellow teammates keeps everyone in a good ______ and encourages overall team spirit.?
A.mood
B.state
C.situation
二、阅读理解/翻译/完形填空（题型随机）（共50分）
6.阅读理解：根据上下文，补全对话内容（每题10分）。
In business, people have to deal in person? 1 all kinds of people. You may have to use English when talking to different people within your company who don't speak your language; these may be colleagues or co-workers, superiors or subordinates—who may work with you in your own department, in another part of the building or in another branch. And you may also have to deal in English with people from? 2 the organization: clients, suppliers, visitors and members of the public. Moreover, these people may be friends, acquaintances or strangers—people of your own age, or people who are? 3 or older than you. The relationship you have with a person determines the kind of language you use.
This relationship may even affect what you say when you meet people: for example, it's not? 4 to say “Hi, how are you!” when meeting the Managing Director of a large company or to say “Good morning, it's a great pleasure to meet you” when being introduced to a person you'll be working closely with in the same team.
Remember that people form an impression of you from the way you speak and behave—not just from the? 5 you do your work. People in different countries have different ideas of what sounds friendly, polite or sincere—and of what sounds rude or unfriendly! Good manners in your culture may be considered bad manners in another.
Remember also that your body language, gestures and expression may tell people more about you than the words you use.
(1).__1__
A.in to
B.for to
C.with
(2).__2__
A.within
B.outside
C.inside
(3).__3__
A.younger
B.youngest
C.young
(4).__4__
A.approval
B.appropriate
C.appreciate
(5).__5__
A.method
B.style
C.way
单元自测6（10分）
试卷总分:100 得分:100
一、选择填空题（每题10分，共5题）
1.— How much of a problem meeting the budget?
— _______.
A.The product should finance itself
B.Well, it seems that we underestimated the costs
C.You only need a budget increase for the first order
2.—Did you get your financial records into shape for your audit next month?
— _______. Keeping a strict account of all our incoming and outgoing is not an easy task.
A.It seems our records are always a little incomplete?
B.It's a piece of cake
C.I'm still working on ironing out a few problems
3.Large organizations will find ______ impossible to manage all these data if manual accounting were used.
A.what
B.that
C.it
4.Did you get the financial records _______ shape for your audit next month?
A.into
B.in
C.from
5.There are more and more ______ of software for accounting, this has made the different types of software more accessible in terms of costs and variety.
A.manufacturers
B.manufacturing
C.manufactures
二、阅读理解/翻译/完形填空（题型随机）（共50分）
6.完形填空：选择正确答案，补全文章（每题10分）。
Alibaba Seeks to Raise Billions in IPO
Investors in the United States are preparing for the first public sale of stock in the Chinese company Alibaba. The company sells goods? 1 linking buyers and sellers in the huge Chinese online market. Alibaba is expected to? 2 its initial public offering, called an IPO, in September on the New York Stock Exchange.
The total value of the company, based in Hangzhou, has been estimated at about $200 billion. Reports from Bloomberg News say Alibaba is offering investors a 12 percent? 3 of the company. That would mean the company could raise? 4 $20 billion dollars in the public stock sale.
After the IPO, Alibaba could become one of the most? 5 technology companies in the world. Apple, for example, has a market value of about $600 billion. Google is valued at about $390 billion and Microsoft is worth about $370 billion.
(1).__1__
A.in
B.with
C.by
(2).__2__
A.sell
B.make
C.go on
(3).__3__
A.share
B.capital
C.profit
(4).__4__
A.as more as
B.as much as
C.as many as
(5).__5__
A.value with
B.valuate
C.valuable
单元自测7（10分）
试卷总分:100 得分:100
一、选择填空题（每题10分，共5题）
1.—Have you ever tried shopping online?
—No, never. ____________, especially for clothes and shoes.
A.I prefer to actually see and touch what I'm buying before I pay for it?
B.I prefer not to actually see and touch what I'm buying before I pay for it
C.I would rather surf online and I pay for it immediately?
2.—Are there any disadvantages to shopping online?
—___________. But I think this problem will be solved soon.
A.It makes life easy
B.?It takes some time for the stuff you buy online to arrive
C.The stuff you buy online arrives quickly.
3.?It's said that some measures have been taken _____ this problem.
A.dealing with?
B.to deal with?
C.dealt with?
4.Then your _____will be sold by auction.
A.?stiff ?
B.staff?
C.stuff?
5.______ friends and colleagues greeted each other with that day was “Bought anything today?”
A.That ?
B.Who
C.What
二、阅读理解/翻译/完形填空（题型随机）（共50分）
6.完形填空：选择正确答案，补全文章（每题10分）。
There is nothing in the US quite like Black Friday. Before midnight on Thursday, in malls across the US, people start queuing? 1 outside the locked entrances of stores, making longer and longer lines,? 2 coupons (优惠券), sipping coffee and hot chocolate, rubbing their hands and stamping (跺脚) their feet for warmth,? 3 chatting, and waiting for the clerks to open the door when the time arrives.
Black Friday, the day after Thanksgiving, which? 4 on Nov 28，2014, “has become in recent decades a special American holiday”, said the International Business Times. Indeed, up to 147 million Black Friday shoppers were expected to? 5 the dark of night and the elbows (手肘) of other shoppers so that they could bring home some bargains, according to the US National Retail Federation.
?
(1).__1__
A.at
B.up
C.with
(2).__2__
A.holding
B.to hold
C.held
(3).__3__
A.excitement
B.excitedly
C.excited
(4).__4__
A.fall
B.fallen
C.fell
(5).__5__
A.put up with
B.put off
C.put down
单元自测8（10分）
试卷总分:100 得分:100
一、选择填空题（每题10分，共5题）
1.—We've done very well so far but if we want to see serious growth ______________.
—Yeah...maybe. But I have my doubts.
A.it might be time to stick to original business model
B.?it might be time not to change company model
C.?it might be time to ditch our old business model and go public
2.—Okay, what is the decision?
—As you know, we have been a privately held, family-owned company for over 120 years,_____________.
A.and I think it definitely has a bright future
B.but it may be time to consider some major changes
C.but the company faces tough competition?
3.?Well，the day we offer stock for sale is the day we will see how much______there is in our company.?
A.fact
B.fate
C.faith?
4.Can you tell us why you think this makes good business ______to you?
A.deal ?
B.sense
C.program
5.The proprietor owns all of the property of the business and is responsible ?________ everything.?
A.to?
B.for
C.at
二、阅读理解/翻译/完形填空（题型随机）（共50分）
6.阅读理解：根据文章内容，选择正确答案（每题10分）。
Organizing a Business in Different Ways
Businesses are structured in different ways to meet different needs. The simplest form of business is called an individual or sole proprietorship. The proprietor owns all of the property of the business and is responsible for everything.
Another kind of business is a partnership. Two or more people go into business together. An agreement is usually needed to decide how much of the partnership each person controls. One kind of partnership is called a limited liability partnership. These have full partners and limited partners. Limited partners may not share as much in the profits, but they also have less responsibility for the business. Doctors, lawyers and accountants often form partnerships to share their risks and profits. A husband and wife can form a business partnership together. Partnerships exist only for as long as the owners remain alive. The same is true of individual proprietorships.
But corporations are designed to have an unlimited lifetime. A corporation is the most complex kind of business organization. Corporations can sell stock as a way to raise money. Stocks represent shares of ownership in a company. Investors who buy stock can trade their shares or keep them as long as the company is in business.
A corporation is recognized as an entity—its own legal being, separate from its owners. A board of directors controls corporate policies. The directors appoint top company officers. The directors might or might not hold shares in the corporation. Corporations can have a few major shareholders, or ownership can be spread among the general public. But not all corporations are traditional businesses that sell stock. Some non-profit groups are also organized as corporations.
?
This passage is mainly about 1 .
A. why different forms of business run
B. when different forms of business raise money
C. how different forms of business are organized
2. What is usually needed to decide the portion of the partnership each person controls? 2
A. A rule.
B. An agreement.
C. A regulation.
3. Who are not included in limited liability partnerships? 3
A. Full partners.
B. Limited partners.
C. Unlimited partners.
4. How can corporations raise money? 4
A. By selling stock.
B. By buying stock.
C. By holding corporation shares.
5. Who controls corporate policies in a corporation? 5
A. Chairman of the board.
B. A board of directors.
C. The owner of the corporation.
?
(1).__1__
A.A
B.B
C.C
(2).__2__
A.A
B.B
C.C
(3).__3__
A.A
B.B
C.C
(4).__4__
A.A
B.B
C.C
(5).__5__
A.A
B.B
C.C
